Refund and Returns Policy

At BookMyTees, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free refund and returns policy to ensure your peace of mind.

Refund Policy

  1. Product Quality Concerns: If you receive a product that is defective, damaged, or does not meet your expectations in terms of quality, please contact us within [number of days] days of receiving your order. We will review your case and, if deemed appropriate, offer a full refund or replacement of the defective item.

  2. Incorrect Orders: In the rare event that you receive the wrong item or an incorrect order, please notify us immediately. We will arrange for the correct item to be shipped to you at no additional cost, or provide a refund if the item is no longer available.

  3. Cancellation Before Shipment: If you wish to cancel your order before it has been shipped, please contact us as soon as possible. We will do our best to accommodate your request and issue a full refund if the order has not yet been processed.

Returns Policy

  1. Unused and Unworn Items: We accept returns for unused and unworn items within [number of days] days of delivery. To initiate a return, please contact us to obtain a return authorization and shipping instructions. Please ensure that the item is in its original packaging and in resalable condition.

  2. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., defective product, incorrect order). We recommend using a trackable shipping method to ensure the safe return of your item.

  3. Refund Processing: Once we receive your returned item and verify its condition, we will process your refund within [number of days] days. Refunds will be issued to the original payment method used for the purchase.

Exclusions

Please note that certain items may not be eligible for return or refund due to hygiene reasons or customization. These include but are not limited to:

  • Personalized or custom-made items
  • Items that have been worn, washed, or altered
  • Items purchased during promotional sales or clearance events

Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with a return, please contact us at contact@bookmytees.com. Our customer service team is here to help you resolve any issues and ensure your satisfaction with your BookMyTees experience.

Refund Policy

  1. Product Quality Concerns: If you receive a product that is defective, damaged, or does not meet your expectations in terms of quality, please contact us within [number of days] days of receiving your order. We will review your case and, if deemed appropriate, offer a full refund or replacement of the defective item.

  2. Incorrect Orders: In the rare event that you receive the wrong item or an incorrect order, please notify us immediately. We will arrange for the correct item to be shipped to you at no additional cost, or provide a refund if the item is no longer available.

  3. Cancellation Before Shipment: If you wish to cancel your order before it has been shipped, please contact us as soon as possible. We will do our best to accommodate your request and issue a full refund if the order has not yet been processed.

Returns Policy

  1. Unused and Unworn Items: We accept returns for unused and unworn items within [number of days] days of delivery. To initiate a return, please contact us to obtain a return authorization and shipping instructions. Please ensure that the item is in its original packaging and in resalable condition.

  2. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., defective product, incorrect order). We recommend using a trackable shipping method to ensure the safe return of your item.

  3. Refund Processing: Once we receive your returned item and verify its condition, we will process your refund within [number of days] days. Refunds will be issued to the original payment method used for the purchase.

Gift Returns

  1. Gift Recipients: If you received a gift purchased from BookMyTees and would like to return it, please contact us with the order details or gift receipt. We will provide you with a store credit or exchange for the value of the returned item.

  2. Gift Givers: If you purchased a gift from BookMyTees and need to initiate a return, please contact us for assistance. We can help facilitate the return process and issue a refund or store credit to the original purchaser.

Exclusions

Please note that certain items may not be eligible for return or refund due to hygiene reasons or customization. These include but are not limited to:

  • Personalized or custom-made items
  • Items that have been worn, washed, or altered
  • Items purchased during promotional sales or clearance events

 

Need help?

Contact us at info@bookmytees.com for questions related to refunds and returns.

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